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Frequently Asked Questions

Orders & Shipping

  • Yes, we do Ship internationally. The Shipping fees will apply dependingon your location.

  • KSA: 2–3 business days. International: 7–16 business days.

  • You will receive a tracking link via email once your order is shipped.

  • Yes, but only before dispatch. Contact us immediately.

  • Please contact our support team for assistance.

Payments & Pricing

  • We accept debit cards, credit cards, Apple Pay, Google Pay, Tabby and secure
    online payments.

  • Yes, all transactions are encrypted and processed securely.

Returns & Exchanges

  • Yes, within 7 days if unused and sealed.

  • No, unless defective due to hygiene reasons.

  • Customers cover it unless item is damaged or incorrect.

  • A few business days after inspection.

Products

  • Yes, 100% authentic and premium quality.

  • Typically 6–12 hours depending on skin type.

  • Yes, we offer men, women, and unisex fragrances.

  • Apply on pulse points like wrists and neck.

Services & Brand

  • Yes, premium packaging options available.

  • Yes, for special occasions.

  • Yes, we accept bulk and corporate orders.

  • Via email, phone, or contact page.